Organisational Purpose
 
Purpose
 
Jobcentre Plus seeks to make a real and lasting difference to people’s lives and to the wider community.  Jobcentre Plus makes an economic and social impact through our expert understanding of the job market, working with employers on pre-recruitment activity to promote job vacancies that match the customer group using the Jobcentre network.  The Jobcentre network offers support for customers who need it most, and its Advisers have access to contracted provision to help customers in their jobsearch
 
Structure
 
In the Black Country District there are 14 Jobcentre’s with 3 in the Borough of Dudley. 
These Jobcentres are based in Halesowen, Stourbridge and Dudley, and are supported
by a Black Country District Office based in Wolverhampton.  Jobcentre Plus also has a
Benefits Delivery Centre (BDC) which processes welfare benefit claims for the Black
Country, and this BDC has responsibilities for processing claims for a range of welfare benefits including Income Support, Jobseekers Allowance, and the Employment and Support Allowance.